Self Service Module  | CogSS

Self Service Module (Password Change) | CogSS

The self service module enables features such as changing the current user’s account. These features reduce the burden on service desk staff within an organisation. 

In this tutorial we demonstrate how to change the current user’s password. This video will take you through the steps of filling out the change password form to allow for simpler self-service, and less burden on service desk services within your organisation.

Self Service Module (Manage Account) | CogSS

In this tutorial we demonstrate how to manage the current user’s account. This video will take you through the steps of selecting a user to view or modify, viewing the user’s data, and then editing the users data.